Note From the EditorDoes a travel company have to be an early adopter to succeed? Wyndham, which didn't launch discounted rates for loyalty program members when many of its rivals did a couple of years ago, is doing so now. The chain obviously feels there's an upside to joining the party. Meanwhile, Etihad wants to let passengers in economy class feel special by selling them the same same style of Christian Lacroix-branded pajamas that passengers up front get for free. Airlines began hawking ancillary products years ago, but this is a definitely a new twist. — Dennis Schaal, Executive Editor |
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