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Thursday, June 15, 2017

Hyatt Vs. Expedia + Cheap Fares Love/Hate + Airbnb Pushes Instant Booking

June 15, 2017 View in browser

Note From the Editor

We're always interested in evolving traveler habits, so the emergence of stripped-down fares on big airlines has been a fascinating case study. United's CFO says passengers are booking the cheap Basic Economy tickets with eyes wide open, but there are still some growing pains as flyers get accustomed to the new category.

Airbnb is also encouraging behavioral changes with its latest announcement. The homesharing platform said it is making a bigger effort to get hosts to embrace instant booking, which is one way to address discrimination claims. But it also makes Airbnb more like a hotel, at least where booking is concerned, and not all hosts are fans of that shift.
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