New Report: Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Skift Travel Intelligence Email not displaying correctly? View it in your browser. June 19, 2017 Sign Up  Advertise Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.) This report will: Define what the Asia-Pacific travel traveler wants from a hospitality provider and its loyalty program Spotlight some of the region's most important markets and their specific characteristics relating to customer expectations Examine the interplay between hotel staff and the software layer of customer relationship management systems, and how each can help the other Recommend best practices and forward-looking strategies to maximize those tools for customer loyalty and retention Download the Report  This content was created collaboratively with our sponsor:   Connect:          For Gmail users: If you are using the tabbed inbox, newsletters may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You are receiving this because you subscribed to Skift's Daily Newsletter and relevant messages from our partners. Facebook   Twitter   LinkedIn   Copyright © 2016 Skift, All rights reserved. Our mailing address is: Skift 1239 Broadway New York, NY If you'd like to unsubscribe from this email, click here  |  If you'd like to receive fewer emails, click here