| | | | | | OTAs under scrutiny from UK competition commission
UK: The Competition and Markets Authority (CMA) is to investigate hotel booking sites, saying it is "concerned about the clarity, accuracy and presentation of information on sites". Read more...
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QT Sydney voted Australia's best boutique hotel
Australia: QT Sydney has been voted Best Boutique Hotel in the 2017 Australian Traveller People's Choice Awards.
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The Park House Hotel names new GM
UK: The Park House Hotel in West Sussex has announced the appointment of Mark Yates as general manager.
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| | | | OTAs under
the spotlight
• The UK Competition and Markets Authority's decision to investigate OTAs could potentially be a real boost for independent hotels, if the CMA decides to get tough on the practices it says it is concerned about.
Probably the most relevant issue is that of whether OTA rankings - which are presented as being based on search preferences - are actually linked to the amount of commission that an OTA receives from a hotel operator. If this proves to be the case, then it means the smaller operators are at the lower end of a distinctly unlevel playing field. The 'narrow parity' clauses which restrict a hotel's ability to offer a lower price on its own website than that offered to the OTA is also a bone of contention.
There is also the possibility that the OTAs' reputation will be damaged to the extent that some travellers, keen to avoid perceived hidden charges and misleading rankings, will make the effort to book their accommodation directly with the hotel - music to the ears of owners and revenue managers across the land! We will watch developments with interest.
George Sell, editor, Boutique Hotel News
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| Event review: Independent Hotel Show
BHN was a media partner for the Independent Hotel Show, which took place at London's Olympia West last week.
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| How to give your hotel lounge a traditional British feel
Matt Deighton of Timeless Chesterfields shares his top tips for giving your hotel lounge a traditional British feel.
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| | | | | | November, 12-13 2017
Dubai, UAE
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January 23-24 2018 Amsterdam
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| | April 9-10 2018
New York City
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| | BHN at the AHC: David Bailey, CBRE Hotels
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| | BLHS2017 interviews: Kevin Charity, The Coaching Inn
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| | BLHS2017 interviews: Nick Davies, The Cottage in the Wood
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| BHN at SEAHIS2017: Norbert Vas, Archipelago
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| | | | EDITORIAL
George Sell. Editor,
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| | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes two industry-leading b2b websites - BoutiqueHotelNews.com and ServicedApartmentNews.com, which keep their respective sectors up to speed with news, comment and opinion.
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