| | | | | | BoHos 2018 entry period now open
The entry period for the 2018 Boutique Hotel Guest Experience Awards (BoHos) is open. The BoHos reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. They are unique in that the winners are decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided. Read more...
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Video: Robin Sheppard, Bespoke Hotels
BHN caught up with Robin Sheppard at the Independent Hotel Show to find out the latest news about the 2018 Bespoke Access Awards.
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The Chester Grosvenor appoints first guest relations manager
The Chester Grosvenor has named Danielle Facer as its first guest relations manager.
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| | | | BoHos are go!
• It's exciting to launch the 2018 BoHos - the entry period runs from today until January 19th - and we expect to have a bumper entry this year after getting off to such a great start when we launched the BoHos this time last year.
The BoHos are the product of a partnership between Boutique Hotel News, guest intelligence software provider GuestRevu and world-renowned hospitality management institution Glion Institute of Higher Education. They reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. The BoHos are unique in that the winners are decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided.
Once entries for the 2018 awards have been finalised (the entry period closes on January 19th), a three-month period of data collection will commence, where each property's verified online reviews and direct feedback from guests will be collected and handed over to impartial academics at Glion Institute of Higher Education, who will then independently collate, assess and analyse the data, and decide upon the results.
The 2018 BoHos will be presented at a gala ceremony in London on May 21, on the first evening of the 2018 Boutique and Lifestyle Hotel Summit. Click here to enter the awards and here to buy tickets for the Summit and the BoHos ceremony.
• While we're on the subject of awards, Boutique Hotel News is a media partner for the Bespoke Access Awards, and I would urge any hotel designers to get involved in this fantastic initiative. Click here to find out more.
George Sell, editor, Boutique Hotel News
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| Seven reasons why budgeting for a hotel platform is a must this year
Making a hospitality solution a priority for 2018 will make profits soar in 2019 says Justin Effron of ALICE.
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| Event review: Independent Hotel Show
BHN was a media partner for the recent Independent Hotel Show, which took place at London's Olympia West.
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| | | | | | November, 12-13 2017
Dubai, UAE
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January 23-24 2018 Amsterdam
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| | April 9-10 2018
New York City
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| | BHN at the AHC: David Bailey, CBRE Hotels
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| | BLHS2017 interviews: Kevin Charity, The Coaching Inn
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| | BLHS2017 interviews: Nick Davies, The Cottage in the Wood
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| BHN at SEAHIS2017: Norbert Vas, Archipelago
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| | | | EDITORIAL
George Sell. Editor,
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ONLINE SALES, CONFERENCE
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| | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes two industry-leading b2b websites - BoutiqueHotelNews.com and ServicedApartmentNews.com, which keep their respective sectors up to speed with news, comment and opinion.
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