| | | | | | Do it with love – the crazy but caring world of the modern concierge
Anna Endrihovskaya, chief concierge of the MOSS Boutique Hotel in Moscow, talks about the challenges - from the mundane to the outlandish - that she and her colleagues face. Read more...
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Preview: Sleep 2017 - Europe's hotel design and development event
Boutique Hotel News is a media partner for Sleep, Europe's hotel design and development event, which takes place in London on November 21 and 22.
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Sopwell House joins Pride of Britain Hotels
Pride of Britain Hotels has announced that Sopwell House, near St Albans, has joined its collection of independently-owned UK hotels.
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| | | | Let the guests
be your judge!
• The entry period for the 2018 BoHos opened this week and runs until January 19th. We expect to have a bumper entry this year after getting off to such a great start when we launched the BoHos this time last year.
The BoHos reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. The BoHos are unique in that the winners are decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided.
Once entries for the 2018 awards have been finalised (the entry period closes on January 19th), a three-month period of data collection will commence, where each property's verified online reviews and direct feedback from guests will be collected and handed over to impartial academics at Glion Institute of Higher Education, who will then independently collate, assess and analyse the data, and decide upon the results.
The 2018 BoHos will be presented at a gala ceremony in London on May 21, on the first evening of the 2018 Boutique and Lifestyle Hotel Summit. Click here to enter the awards and here to buy tickets for the Summit and the BoHos ceremony.
George Sell, editor, Boutique Hotel News
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| Seven reasons why budgeting for a hotel platform is a must this year
Making a hospitality solution a priority for 2018 will make profits soar in 2019 says Justin Effron of ALICE.
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| Event review: Independent Hotel Show
BHN was a media partner for the recent Independent Hotel Show, which took place at London's Olympia West.
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| | | | | | November, 12-13 2017
Dubai, UAE
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January 23-24 2018 Amsterdam
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| | April 9-10 2018
New York City
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| | BHN at the AHC: David Bailey, CBRE Hotels
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| | Interview: Robin Sheppard, Bespoke Hotels
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| | BLHS2017 interviews: Nick Davies, The Cottage in the Wood
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| BHN at SEAHIS2017: Norbert Vas, Archipelago
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| | | | EDITORIAL
George Sell. Editor,
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ONLINE SALES, CONFERENCE
AND EXHIBITION
Katie Houghton
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| | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes two industry-leading b2b websites - BoutiqueHotelNews.com and ServicedApartmentNews.com, which keep their respective sectors up to speed with news, comment and opinion.
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