| | | | | | MICE growth strategies for boutique hotels
Toby Heelis of Eventopedia looks at some MICE engagement tactics that you might not have thought of. Read more...
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No.15 Great Pulteney debuts spa
UK: No.15 Great Pulteney has opened Spa 15, a new spa offering honouring Bath's heritage as a spa city.
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Motel One announces European expansion plans
Germany: Budget design hotel chain Motel One is set to open seven new hotels in 2018 in cities across Europe.
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| | | | Avoid the MICE trap
• Meetings and events can often be an area where boutique and lifestyle hotels, particularly smaller ones, don't make the most of what they have to offer, as they can often be trapped in to thinking that big spaces are needed to cater to this market in a serious way.
That certainly isn't the case, and following the tips that Eventopedia's Toby Heelis suggests in this article will hopefully encourage you to beef up your MICE revenue.
• The entry period for the 2018 Boutique Hotel Guest experience Awards (The BoHos) is now open and runs until January 19th. We expect to have a bumper entry this year after getting off to such a great start when we launched the BoHos this time last year.
The BoHos reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. The BoHos are unique in that the winners are decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided.
Once entries for the 2018 awards have been finalised (the entry period closes on January 19th), a three-month period of data collection will commence, where each property's verified online reviews and direct feedback from guests will be collected and handed over to impartial academics at Glion Institute of Higher Education, who will then independently collate, assess and analyse the data, and decide upon the results.
The 2018 BoHos will be presented at a gala ceremony in London on May 21, on the first evening of the 2018 Boutique and Lifestyle Hotel Summit. Click here to enter the awards and here to buy tickets for the Summit and the BoHos ceremony.
George Sell, editor, Boutique Hotel News
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| Do it with love – the crazy but caring world of the modern concierge
Anna Endrihovskaya, chief concierge of the MOSS Boutique Hotel in Moscow, talks about the challenges - from the mundane to the outlandish - that she and her colleagues face.
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| Preview: Sleep 2017 - Europe's hotel design and development event
Boutique Hotel News is a media partner for Sleep, Europe's hotel design and development event, which takes place in London on November 21 and 22.
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January 23-24 2018 Amsterdam
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| | April 9-10 2018
New York City
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| | | | November 2018
Dubai, UAE
Date tbc
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| | BHN at the AHC: David Bailey, CBRE Hotels
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| | Interview: Robin Sheppard, Bespoke Hotels
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| | Interview: Steve Dobson, Unusual Hotels of the World
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| Interview: Fiona Adams, The Know
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| | | | EDITORIAL
George Sell. Editor,
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ONLINE SALES, CONFERENCE
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| | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes two industry-leading b2b websites - BoutiqueHotelNews.com and ServicedApartmentNews.com, which keep their respective sectors up to speed with news, comment and opinion.
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