| | | | | | Getting the basics right
Steve Dobson of Unusual Hotels of the World talks to BHN about technology, communication with guests, authenticity and, above all, getting the basics right. Filmed at the 2017 Independent Hotel Show.
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QUO announces launch of Wink Hotels
Vietnam: Asian travel and hospitality branding agency QUO has announced the launch of Wink Hotels.
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Ace Hotel New Orleans names food and beverage director
US: Andrew Jay is to serve as food and beverage director for Ace Hotel New Orleans
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| | | | Optimism in the air
• An interesting first few sessions at the Deloitte European Hotel Investment Conference this morning have all had a common thread running through them - one of optimism, both for the general economy but particularly for the European hotel sector.
Deloitte's Andreas Scriven kicked things off by revealing that European hotel transaction volume was up by six per cent in H1 2017. He also offered a staggering statistic about the potential business from the Chinese market - already a key demographic for many hotels - currently just four per cent of Chinese citizens own a passport.
Further positivity - tempered with no small amount of dry humour - was provided by Capital Economics' Roger Bootle, who provided an interesting counterpoint to the prevailing mood about the economic fall-out from Brexit.
Bootle - who is pro-Brexit - said that not reaching a trade deal with the EU is probably the best outcome for the UK and said he was far more worried about the effect on the economy of a potential Labour government than that of Brexit.
Perhaps the most startling stat about the European market came from STR's Robin Rossmann who said that occupancy and ADR growth across Europe are both well ahead of 2008 levels - the previous industry peak - despite various headwinds including the financial crisis, terror attacks, and the effect of Airbnb and its ilk.
George Sell, editor, Boutique Hotel News
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| Do it with love – the crazy but caring world of the modern concierge
Anna Endrihovskaya, chief concierge of the MOSS Boutique Hotel in Moscow, talks about the challenges - from the mundane to the outlandish - that she and her colleagues face.
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| Preview: Sleep 2017 - Europe's hotel design and development event
Boutique Hotel News is a media partner for Sleep, Europe's hotel design and development event, which takes place in London on November 21 and 22.
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| | | | | | November, 12-13 2017
Dubai, UAE
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January 23-24 2018 Amsterdam
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| | April 9-10 2018
New York City
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| | BHN at the AHC: David Bailey, CBRE Hotels
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| | Interview: Robin Sheppard, Bespoke Hotels
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| | BLHS2017 interviews: Nick Davies, The Cottage in the Wood
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| Interview: Fiona Adams, The Know
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| | | | EDITORIAL
George Sell. Editor,
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| | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes two industry-leading b2b websites - BoutiqueHotelNews.com and ServicedApartmentNews.com, which keep their respective sectors up to speed with news, comment and opinion.
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