• Newsletter January 27 - last call for BoHos entries
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| | | | | | Hotel loyalty must be earned, not bought
Martin Soler of Soler & Associates assesses the pros and cons of hotel loyalty programs. Read more...
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BoHos winner: Nicole Swart, Rivonia B&B
Rivonia Bed & Breakfast won the 2017 BoHo for best international hotel with 21-50 guestrooms. BHN caught up with co-owner Nicole Swart to find out what impact the award has had.
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Holston House debuts in Nashville
US: Hyatt, LLC and HRI Lodging have announced the launch of Holston House in downtown Nashville, Tennessee.
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The BoHos - final call for entries
• We have extended the entry deadline for the 2018 Boutique Hotel Guest Experience Awards (The BoHos) until January 31st. We've been delighted with the response to date and have already received more than 200 entries from an incredible 30 different countries! The BoHos are well on their way to becoming an established highlight in the industry calendar!
If you haven't entered yet, there's still time - the registration and entry process only takes a few minutes via a simple online form.
The BoHos reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. The BoHos are unique in that the winners are decided, not by judges, but by the hotels' guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel's overall score to give a true picture of the guest experience provided.
Once entries for the 2018 awards have been finalised, a three-month period of data collection will commence, where each property's verified online reviews and direct feedback from guests will be collected and handed over to impartial academics at Glion Institute of Higher Education, who will then independently collate, assess and analyse the data, and decide upon the results.
There is no cost to enter the BoHos so don't miss the opportunity to get your property's name up in lights!
The 2018 BoHos will be presented at a gala ceremony in London on May 21, on the first evening of the 2018 Boutique and Lifestyle Hotel Summit. Click here to enter the awards and here to buy tickets for the Summit and the BoHos ceremony.
George Sell, editor, Boutique Hotel News
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| | Just do it! Jonathan Kaye of Cedar Manor Hotel on the BoHos
Last year Cedar Manor Hotel won the BoHo for best overall UK hotel. BHN caught up with co-owner Jonathan Kaye to find out what impact the award has had.
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| Will you be ready for GDPR?
The introduction of General Data Protection Regulation (GDPR) in May this year will have a significant impact on hotel operations.
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| | | | | | | April 9-10 2018
New York City
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| | | | November 2018
Dubai, UAE
Date tbc
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| | | BHN at Sleep 2017: Florian Kollenz, 25hours Hotels
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| | BoHos Winner: The Draycott Hotel, London
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| | BHN at Sleep 2017: Harry Harris, SUSD
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| BHN at Sleep 2017: Tristan Auer
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| | | | | EDITORIAL
George Sell. Editor,
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| ONLINE SALES, CONFERENCE
AND EXHIBITION
Katie Houghton
Head of Sales |
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| | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes two industry-leading b2b websites - BoutiqueHotelNews.com and ServicedApartmentNews.com, which keep their respective sectors up to speed with news, comment and opinion.
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