Ryanair Tops Unenviable List + Wynn on the Block? + Putting Humanity Into Long Hauls

The Travel Industry's Daily Agenda-Setting Newsletter

April 9, 2018 View in browser

Note From the Editor We haven't seen much progress in closing the gender pay gap in travel in the last few years, but at least the UK government is resorting to a new tool to spur action — shaming companies by forcing them to publicly disclose their male-female pay differentials. As our story today shows, airlines, with Ryanair leading the pack, have the poorest track records even though many blame the relative lack of female pilots. Companies such as InterContinental Hotels Group, Hogg Robinson and On the Beach, though, can't articulate similar excuses. We'd like to see this kind of transparency in other countries — and we hope that even without the public display, travel companies will make it a priority to do better. — Dennis Schaal, Executive Editor New Skift Trends Report: The Rise of Transformative Travel Sponsored by Singapore Tourism Board The idea of "transformative travel" is taking hold of the travel industry and catching on with travelers across all consumer segments. We set out to find what's driving this traveler shift toward self-actualization and what this means for travel brands. Download Now Top Stories Join Nearly 200 Companies At Skift Forum Europe In less than three weeks, nearly 200 companies are coming to Skift Forum Europe. We're bringing the best and brightest minds in the travel industry together for one immersive day in Berlin. Is your company missing from our list? Only 33 seats remain, so secure your spot today! What New UK Statistics Tell Us About the Gender Pay Gap in Travel Sadly, the fact that women get paid less than men doesn't come as a surprise but it is still shocking to see such a huge disparity. With the figures now out in the open in the UK, companies have a responsibility to see that the gap is closed as quickly as possible. We'd also like to see more diversity among the leadership teams. 5 Ways to Humanize the Next Big Thing in Aviation — Super-Long Flights As flights tip over the 17-hour mark, airlines need to be thinking about ways to raise the level of civility on these uncomfortable trips. Is Wynn Resorts in Play? Perhaps more important than who might eventually wind up buying Wynn is what a buyer would have to do with the brand's tarnished image. Ryanair CMO On the Airline's Digital Transformation There's no doubt Ryanair is a more customer-friendly airline than a few years ago. But its pilot shortage problem last year was a major problem, and it undoubtedly hurt its reputation. American Airlines Disses Airbus and Orders 47 Dreamliners Once all the aircraft arrive, American will be the largest Dreamliner operator in the western hemisphere, according to Boeing. That's good for customers, considering the aircraft receives the highest customer satisfaction scores of any widebody in American's fleet. National Park Officials Rethink Steep Fees While Seeking Alternatives U.S. national parks became really popular during the past decade but you wouldn't know it from how Congress has historically treated them. Travelers have become used to paying higher fees for virtually every other part of their trips – why should national parks be any different? Motel 6 CEO Retires After 33 Years at Economy Chain Best of luck to the next CEO who'll have to deal with those two lawsuits alleging that the company's owned hotels were handing over undocumented guests' information to ICE. Breakfast Delivery, Coming Right Up Consumers are comfortable with food delivery, and they're getting more comfortable with ordering digitally. Breakfast is a huge opportunity for all delivery services — and restaurants — to capture more attention and spending. Popular Now Southwest Tries to Do More With Less Because of a Temporary Aircraft Shortage The conventional wisdom is that airline passengers will do anything to save a buck. That's often true, but not always. Southwest has recently added more flights that depart before 6 a.m. and arrive after 10 p.m., and its load factor has suffered. Why Qantas Flies a Nonstop Every Day Between New York and Los Angeles Tag flights — when an airline lands in one international city and then almost immediately takes off for another — are disappearing from aviation as more airlines launch ultra-long-haul nonstops that make the stop unnecessary. But Qantas will probably keep its Los Angeles-New York nonstop for awhile. Red Lion CEO on the Myth of Loyalty Programs Driving Lots of Business RLHC CEO Greg Mount's comments about loyalty programs might surprise his hotel peers. But when you really think about it, he might be on to something. And instead of focusing so much on building up their loyalty numbers, perhaps there are other ways hotel companies should be focusing on reaching consumers. For Gmail users: If you are using the tabbed inbox, Skift emails may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You received this email because you are subscribed to Skift Daily Newsletter from Skift.

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