• Newsletter May 26: future stars
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| | | | | | How to build your hospitality management skillset
Which skills do you need for a career in hotel management? Matthieu Mioche of Les Roches explains. Read more...
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Kimpton Nine Zero completes $12 million renovation
US: Kimpton Nine Zero, a 190-room boutique hotel on Tremont Street in Boston, has completed a major renovation.
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Chadha wins rising star award at British Travel and Hospitality Hall of Fame
UK: Vivek Chadha, managing director of Nine Hotel Group, has been named as the Young Entrepreneur of the Year at the British Travel and Hospitality Hall of Fame.
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Feeling the
BoHo buzz
UK: Around 250 leaders in their fields attended the 2018 Boutique and Lifestyle Hotel Summit in London.
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Future stars
• What does it take to become a successful hotel manager as the role of the job evolves and becomes more complex at dizzying speed?
According to Matthieu Mioche of the Les Roches hotel school in Switzerland, you need
general attributes including teamwork, leadership, creativity and organisation, as well as more specific skills such as marketing, business, finance, social media and more.
I would add to that list emotional intelligence and determination. Hotel management could be compared to running a corporation in microcosm, and as the equivalent of the CEO, the GM - while he is likely to have help in some of the specific areas listed above - will need a fairly sophisticated understanding of them all, particularly in the field of revenue management.
Mioche goes in to more detail here about the skills required for the sector, as well as talking about how to go about getting the right qualifications to set prospective GMs on the right road. If you have any staff members you think could be leaders of the future, please share the article with them.
George Sell, editor, Boutique Hotel News
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| | What guests want: hotel brand and experience can be so much more
Michelle Du-Prat of Household looks at what boutique hotel brands can learn from the retail space.
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| Talking Business: Robert Swade, Grace Hotels
Grace Hotels CEO Robert Swade talks to BHN about expansion, authenticity and sustainability.
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| | | | | | | Interview: Kim Bardoul, The Highland Group
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| | Interview: Nick Turner, Laura Ashley Hotels & Resorts
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| | BHN at IHIF 2018: Klaus Kohlmayr, IDeaS
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| BHN at Sleep 2017: Tristan Auer
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| | | | | EDITORIAL
George Sell. Editor,
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| ONLINE SALES, CONFERENCE
AND EXHIBITION
Katie Houghton
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