Europe Weekend Review: Lisbon Lessons in Overtourism + Delta Dismisses Norwegian Threat

The Travel Industry's Daily Agenda-Setting Newsletter

June 2, 2018 View in browser

Editor's Note Since Skift popularized the term a couple of years ago, overtourism has gradually become one of the defining features of today's travel industry. The idea of unconditionally pushing for more and more visitors without looking into the consequences is starting to change. Popular destinations are looking at ways of managing the flow of people and those just starting out on the road to tourism are trying not to make the same mistakes. But it's important to remember in all of this that every place is different. For every Venice there's an Isle of Skye: Both have overtourism problems but the causes and potential solutions are very different. Lisbon has its own set of issues. Rising rents together with a booming tourism industry have led to tension between those who llive there and those who are visiting. In her on-the-ground report, Skift Research's Rebecca Stone looks at what locals, politicians and tourists need to do to ensure a place like Lisbon has a sustainable culture and future. — Patrick Whyte, Europe Editor Did You Miss These Popular Skift Research Reports? We're halfway through the year, but that doesn't mean Skift Research is slowing down. Subscribe today to access the wide breadth of topics we've covered, from WeChat to Amazon to hospitality loyalty programs and many more. Learn More Today's Stories Lisbon's Overtourism Lesson: Living Like a Local Is Not Enough Lisbon's post-crisis evolution and corresponding tourism boom show the dramatic impact and lasting ramifications of overtourism. Efforts have centered on sustainable tourism and limiting tourism's potential negative impacts, but, in our view, the focus has been all wrong. Sustainable tourism should be about sustainable cultures, and we all have a role to play. Low-Cost Transatlantic Airlines Get No Respect From Delta CEO European and U.S. airlines years ago underestimated the threat posed by short-haul discount airlines. Since then legacy carriers have treated transatlantic low-cost airlines as serious competitors. But there's reason to believe the low-cost model may not be as appropriate for longer routes. Legacy carriers might be OK this time. Booking.com CEO Among Most Highly Compensated Online Travel CEOs For 2017, Gillian Tans' target performance-based cash bonus was tied to the financial performance of the Booking.com business, for which she is responsible, rather than to that of Booking Holdings as a whole. Airbnb CEO Says Company Will Ready for IPO in 2019 Just as important as what was discussed on stage was what wasn't: an update on Airbnb Plus, the upcoming luxury brand, the new superguest loyalty program, the near-merger with Tujia, and more. Oh, and whatever happened to that stakeholder report Chesky promised to release in March? Top Asia Stories Why India's MakeMyTrip Made Peace With Rapidly Growing Oyo The decision by MakeMyTrip, India's largest online travel agency, to start selling Oyo's budget lodging is significant. The move recognizes that the heavily funded Oyo is no longer a rival marketplace and is instead primarily a supplier. Asset-light hotel chains need to wake up to Oyo's rise. ForwardX Raises $10 Million for Self-Pushing Luggage: Travel Startup Funding This Week Robotic luggage that follows you like a golden retriever. An app for ordering beautiful people to attend your event. A tool for making corporate travel as pleasant as leisure travel. These are the fantastical ideas that got funded this week. China Aims to Attract More Luxury Travelers to Hainan Chinese luxury travelers are making a mark on resort destinations around the world. But China itself is not largely considered a luxury resort destination for inbound travelers. The Chinese government is looking to change that equation. The Rest of the World New Skift Research Points to Amazon Playing a Larger Role in the Travel Industry It's dangerous to give Amazon breathing room in any industry; better to think through its implications for travel today. Amazon is not simply a threat, it offers lessons and opportunities for travel executives as well. These 10 U.S. Zip Codes Buy the Most Travel Online Don't be jealous of residents from these U.S. zip codes, which generate the most hotel and flight bookings. Travel is the rare thing you buy that makes you richer no matter where you're from. U.S. Airlines Lose Tolerance for Money-Losing Flights as Fuel Prices Rise Nothing refocuses airline executives like rising fuel prices. If they continue to creep up, expect airlines to cancel more marginal routes. These U.S. Airline CEOs Made the Most Money Last Year Does the average traveler care whether a U.S. airline CEO made $7 million or $13 million last year? It's highly doubtful. Passengers want to fly a well-run, on-time airline with friendly customer service. How much money the CEO makes is probably immaterial to most customers. Meet the Stealth Inspectors Who Ensure Luxe Stays in Luxury Hotels We don't see it, but there is a complicated ecosystem to secretly assess and uphold standards at the world's best hotels. And some of the details reveal a lot about how important the human factor and emotional intelligence are to the future of luxury hospitality. For Gmail users: If you are using the tabbed inbox, Skift emails may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You received this email because you are subscribed to Skift Daily Newsletter from Skift.

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