• Newsletter July 14: hold on tight
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| | | | | | Using innovation to transform hospitality
ALICE CEO Alex Shashou talks blockchain, nanotechnology, space tourism and more with Nordic Choice Hotels' head of business Christian Lundén. Read more...
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Avvio appoints CCO ahead of growth phase
Ireland: Avvio, has appointed Michael De Jongh as chief commercial officer as it prepares for a new phase of growth and expansion into new territories.
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ReardonSmith secures planning for Fitzrovia hotel
UK: ReardonSmith Architects has secured planning consent for a 100-room hotel on Newman Street in London's Fitzrovia.
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Bradley appointed GM at The Edwin
US: Greg Bradley has been named general manager of The Edwin,a boutique hotel in Chattanooga, Tennessee.
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| | | | Hold on tight
• If you were in any doubt that the hotel sector is going to be as affected by the exponential acceleration of technology as any other industry, then a quick chat with Nordic Choice Hotels' head of business Christian Lundén will quickly disabuse you of that notion.
Lundén recently spoke with ALICE CEO Alex Shashou for BHN, and the topics he revealed the company is investigating was pretty astonishing. It included blockchain technology for distribution (as featured on BHN here), nanotechnology in food production, and even space travel. In fact Lundén has held talks with NASA "to find out how our popular world of hospitality can be a really big player in space".
Perhaps the key phrase to come out of the interview was: "I'm not interested in what our competitors are doing - because if they are doing it then we are already too late. I'm more interested in how companies like Netflix, Apple, Tesla, and others outside our industry are crafting totally new experiences or expectations for guests."
The next decade is likely to see massive changes in the technology that is available to hoteliers, and what seems fantastic now will become commonplace at dizzying speed. Lundén is undoubtedly going to be at the forefront of those changes.
George Sell, editor, Boutique Hotel News
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| | Talking online fraud prevention: Jeff Sakasegawa, Sift Science
Sift Science's trust and safety architect Jeff Sakasegawa talks to BHN about how hoteliers can combat online payment fraud.
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| Trading places: Tim Williams, Grace Hotels
Tim Williams, group HR director of Grace Hotels, tells BHN about the company's Strategic Labour Partnership will allows staff from its Greek island hotels to work at partner properties during their home properties' close season.
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| | | | | | | 2018 BoHo awards highlights
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| | BHN at NYU: Jay Stein, Dream Hotel Group
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| | BLHS2018 interviews: Julie Grieve, Criton Apps
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| BLHS2018 interviews: Neil Salt, Gooee
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| | | | | EDITORIAL
George Sell. Editor,
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| ONLINE SALES, CONFERENCE
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