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Wednesday, October 10, 2018

Airbnb UK Revelations + Skift Global Forum Videos + Tourism Growth Spurt

October 11, 2018

Editor's Note

Experiences certainly matter in travel. Just look at how often they're used in marketing campaigns. But today we look more broadly at experiences, and another aspect of the business: recruiting.

Some hotel companies are starting to embrace a new approach to hiring that includes opening up searches beyond candidates with just hospitality on their resumes, as On Experience columnist Colin Nagy highlights today. The different life experiences brought by mid-career professionals to hospitality is being seen as a great refresh for the industry. Deploying staff with varying backgrounds, Nagy writes, "moves beyond the abstraction of spreadsheets and theory, and into something as simple as creating a feeling for guests, and anticipating their needs." Not everybody will be suited for work in hospitality, but encouraging a different mindset in building a staff is never a bad thing.

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How Technology Is Disrupting the $565 Billion Meetings & Events Industry
Sponsored by Cvent

During our recent webinar, we discussed disruptions within the meetings and events industry that are forcing hoteliers to rethink how they attract planners.

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Top Stories
5 Things We've Learned About Airbnb From Its UK Accounts

Airbnb is clearly growing very fast. But before it goes public, it will have to sort out regulatory issues like the one it faces in the UK.


Europe and Asia Are Driving Global Tourism Growth in 2018

Southern Europe and Southeast Asia are posting the biggest tourism gains this year, according to new data. But the United States is rebounding after 2017 was dominated by fears of a "Trump slump," and that's good news for the travel industry.


Skift Global Forum 2018 On-Stage Videos Are Now Live

There was a lot to take in at Skift Global Forum this year. Now videos from the entire two-day event are available to see whatever you missed.


Why Hospitality Should Hire Candidates With No Previous Hotel Experience

As labor markets tighten and competition increases, the hospitality industry must both embrace and make it easier for mid-career professionals to pivot their careers into a new world. The backgrounds, skill sets, and fresh thinking will add much needed depth to the industry.


Skift Call Oct. 12: The Next Big Challenges for Low-Cost Airlines

Low-cost and ultra-low-cost airlines have had great success, but the model is not a panacea. Many discounters never disrupt as promised, or realize the profit. We'll explore all the potential hurdles facing low-cost carriers on Friday, October 12 at 11 a.m. EST on a Skift Call. Please join us for this all-important discussion.


Mastercard Adds New Hotel Benefits For Elite Cardholders

Mastercard is launching new best rate and service guarantees, which should help woo some travel-focused customers away from American Express.


Why Air Baltic Staked Its Future on a Next-Generation Jet

It's a shame the airline business is so dependent on scale. If it wasn't, we might have more airlines like Air Baltic. Despite being passenger-friendly and innovative, Air Baltic probably can't survive long-term as an independent entity.


Meeting Planners Stress Most About Dealing With Safety and Security

Destinations need to provide more services to event planners in an extremely competitive marketplace. Despite the proliferation of online destination information, nothing beats a strong relationship between planners and destinations to help ease the stress felt by event professionals.

Travel Technology Europe Returns for Its 16th Year
Sponsored by Travel Technology Europe (TTE)

Whether you're working within senior commercial management, IT, or marketing, TTE is the place where travel intermediaries meet to get new ideas for harnessing their business potential via technology. Register now for FREE access to TTE!

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Expedia Brings Voice Bookings, Cancellations and Rewards to Google Assistant

Voice-based search will not only have technology issues to overcome, but in an era when news of data breaches is commonplace, companies such as Expedia will have to address the personalization and privacy issues as well.


The Roadblocks Airbnb Must Tackle on Its Way to Possible IPO: Skift's Latest Research

What is hurting Airbnb's ability to see true success? Increasing regulation, the company's potential impact on local housing markets and the traditional hotel sector, and the company's increasing role in hospitality and accommodation distribution. In this report, we attack all three.


Hyatt to Buy Two Roads Hospitality for $480 Million

Hyatt's M&A strategy might be best summarized as this: If at first you don't succeed, try, try again.

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