• Newsletter October 10: take the Hyatt road
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| | | | | | Hyatt makes major boutique and lifestyle play with $480m purchase of Two Roads Hospitality
US: Hyatt Hotels Corporation has announced an agreement to acquire Two Roads Hospitality,
which includes the Alila, Destination, Joie de Vivre, Thompson and tommie brands. Read more...
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Avvio and Criton partner as technology sponsors for Independent Hotel Show
UK: Hospitality technology company Avvio and guest experience app developer Criton are technology sponsors for next week's Independent Hotel Show.
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Vancouver bars to make way for boutique hotel
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How to decipher what your guests really want
Knowing your guests' needs and adapting your services to meet them is the holy grail of delivering guest experience, says The Know's Fiona Adams.
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Spa time: BHN meets Book4Time CEO Roger Sholanki
BHN caught up with Book4Time CEO Roger Sholanki, who is launching a tablet-based in-spa app at boutique and luxury hotels across the US.
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| | | | Take the Hyatt road
Hyatt has been relatively quite in the boutique and lifestyle space over the last couple of years, certainly in comparison with its major player peers such as Accor and Marriott.
It has been steadily rolling out the Andaz flag and adding to the Unbound Collection soft brand, and earlier this year there was a well conceived loyalty program tie up with SLH but nothing to really make the industry headlines.
So Hyatt's purchase of Two Roads Hospitality is an exciting move for both parties, and has probably been on the cards for a while - Hyatt scion John Pritzker is a major shareholder in Two Roads via his Geolo capital vehicle - and an obvious link between the two.
Two Roads has been fun to watch as it has evolved, growing organically through launching new brands such as tommie, and through mergers and acquisitions. With the might of Hyatt behind it, it is set to become a hugely influential player in the space.
George Sell, editor, Boutique Hotel News
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| | Over and over
Jane Longhurst underlines the importance of maintaining standards through accreditation to secure your hotel repeat business.
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| Quick Q&A: Michael Buono, Mulberry Development
Michael Buono, CEO of New York developer and contractor Mulberry talks to BHN about attention to detail and evoking emotion in a building's end user.
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| | Get involved with our events...
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| | We have numerous events through the year, head over to our IHM website for more information |
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| | | | | EDITORIAL
George Sell. Editor,
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| ONLINE SALES, CONFERENCE
AND EXHIBITION
Katie Houghton
Head of Sales |
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| | Friend, let's get social! |
| | | International Hospitality Media is the premier specialist in online publishing; conference, exhibition and events, and advisory services for niche growth sectors of the hospitality industry. The company publishes three industry-leading b2b websites - BoutiqueHotelNews.com, ServicedApartmentNews.com and ShortTermRentalz.com which keep their respective sectors up to speed with news, comment and opinion.
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