More and more, business trip-goers are enticed to use flight and hotel booking sites rather than their company's preferred platforms. They can hardly be blamed though. Oftentimes the systems they are asked to use are woefully obsolete. They don't sync with their expense reporting platforms. Or, their corporate booking and expense systems don't offer the flexibility of mobile access, making their travel experiences far less fluid than most of their other daily consumer interactions.
Health insurance provider Anthem recognized the need to provide a modern, integrated travel and expense solution to its thousands of employees.
By giving them a mobile-centric option that lets them book trips, lodging, car rental, and even ride-sharing from Uber, and that seamlessly updates their expenses, the firm is getting big benefits.
This report will show:
- How understanding recent shifts in consumer behavior is a must for corporate travel managers
- Why a great user experience results in adoption of a company's preferred travel booking and expense platform
- Expense reporting data can keep meetings on budget, by providing data in real-time
- A clear view of airlines, hotels, and car rental brands preferred by employees gives travel managers a sharper picture of potential corporate travel partners
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