Golf-Hotel-Resorts AND CASINO News: Loyalty Lessons From Amazon + Momondo CEO Departs + Ryanair Doesn’t Care About Fares

July 25, 2017

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Note From the Editor

Today's newsletter is brought to you in large part by travel tech editor Sean O'Neill, who has a story trifecta: a fascinating examination of the lessons Amazon Prime holds for the travel industry; breaking news on the closing of Kayak's acquisition of Momondo — and sudden departure of Momondo Group CEO Hugo Burge; and a look at Trivago's latest move, the launch of a tool meant to help hoteliers set their rates more competitively.

Earnings season is also heating up, and today's interesting tidbit comes from Ryanair, which expects average ticket prices to fall later in the year. No worries, the carrier says: Fares may be low, but we'll get the passengers on board — and then we'll hit them with fees. Flyers beware.

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Amazon's subscription model—which has already disrupted music, groceries, and retail—could be the key to travel brands unlocking more revenue per customer. Here's the lowdown on the latest tests.

Ryanair Cares Less About Fares Than You Might Think

Fares look like they are coming down in Europe and Ryanair, thanks to its low-cost base and multiple revenue streams, is in a better position than most to weather the storm.

Trivago Joins Rivals in Offering Hotels a Rate-Shopping Tool

Trivago is bold to take on the giants Booking.com and Expedia Inc. by debuting hotel data services, too. But its rate shopping tool is better designed and possibly more powerful than what its rivals offer. Game on.

Momondo CEO Exits Company as Acquisition by Kayak Closes

It's surprising that Momondo Group CEO Hugo Burge would depart the moment the acquisition of his brands by Priceline Group would close. But Kayak's promise of boosted marketing spend suggests the Momondo and Cheapflight brands will live on.

Chefs+Tech: Danny Meyer Says Restaurants Must Compete for People's Time

Meal kits and delivery may replicate some of the satisfactions of dining out, but a restaurant's value lies in its experience. On top of everything else, restaurateurs must convince us to take the time to visit.

InterContinental Hotels Group Institutes a 24-Hour Cancellation Policy

Twenty-four hours is more lenient than 48 hours. We'd be surprised if IHG doesn't eventually make the move to 48-hours' notice like its peers Hilton and Marriott very soon.

Onefinestay is a nice idea but like so many other nice ideas it isn't a profitable one, at least not yet. AccorHotels has a lot of work to do to turn the business around and justify the millions of dollars it has already spent.

Disney's Once-Futuristic Epcot Is Getting a Modern Overhaul

Epcot, the theme park that once represented Walt Disney's vision of an experimental future, is about to get a transformation that will bring it more in line with the parent company's current strategy.

Travel Podcasts to Get You Through Your Summer Vacation

Leaving for your summer vacation? Take these podcast episodes with you to decode the travel trends you see on the road.

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