Golf-Hotel-Resorts AND CASINO News: Millennials and Money + Hotel Cancellation Crackdown + 4 Lessons of Overtourism

August 16, 2017

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Note From the Editor

Many of today's stories touch on control — what happens when you don't have it, and how some travel companies are trying to provide more of it. Senior writer Andrew Sheivachman reflects on tourism run amok — yes, we're talking about overtourism again — as the backlash to increased visitation in many destinations mounts this summer. And our Europe editor and airline business reporter team up for an in-depth look at how Air Berlin spiraled into bankruptcy despite financial efforts by its largest (but not controlling) shareholder.

And finally, Uber tries to give companies more control as it launches new features for its business travel product. If only the ride-sharing company could solve its own problems as effectively.

— Hannah Sampson, News Editor

Skift Insights Deck: Using Customer-Centric Product Design to Stand Out in the Travel Industry [SPONSORED]

Destinations around the world need to wake up and realize that social problems related to tourism aren't going to solve themselves.

Hotel CEOs Discuss Recent Cancellation Policy Changes and Hint at More to Come

As hotels tighten up their revenue management practices, expect more of these cancellation policy changes to take place in the near future.

Air Berlin's Slow Collapse Into Bankruptcy, Explained

Over in Italy, no one wants to let Alitalia go. The Italian national carrier is also bankrupt, but keeping the airline is a matter of national pride. There's no such love for Air Berlin. It'll probably disappear, and that'll be OK.

5 Factors That Influence Millennials' Luxury Spending Habits

There is no one strategy to win over millennials. Brands should focus on what they offer in terms of quality and then communicate that through as many channels as possible to increase their awareness among this diverse but growing demographic.

Uber for Business Got an Update That Gives Companies More Control

Uber's refreshed business platform will help streamline corporate rideshare use, especially for unmanaged travel programs.

Cruise companies are finally seeing the booking behavior they desired as more passengers reserve their places earlier. But observers wonder if selling inventory too far in advance means cruise lines are leaving money on the table.

Overtourism Issues Can No Longer Be Brushed Aside as Someone Else's Problem

After a couple of years bubbling below the surface, the overtourism concept has broken into mainstream public consciousness this summer. Tourist boards and travel companies can no longer deny its existence; there is an urgent need for these groups to work with destinations to ensure a better balance.

Lastminute.com's Growing Pains Show Change in Online Travel Retail

Being a pure play flight seller is a business approach that has probably had its day (unless you can guarantee huge volumes). Lastminute.com Group's diversification strategy over the last few years makes sense but if it is going to work it will take time.

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