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Wednesday, September 13, 2017

How the iPhone Transformed Travel + Priceline Deep Dive + Hospitality Gets Local Right

September 13, 2017 View in browser

Note From the Editor

A small hotel chain based in Austin and a British long-haul airline are hardly two peas in a pod, but one great thing about Skift is we cover both. We have interviews today with leaders of both Bunkhouse Group and Virgin Atlantic for some real insight into innovation, creativity, smart growth, and giving customers an experience that keeps them coming back.

On the innovation and creativity front, Apple released the first iPhone 10 years ago and changed the way we travel forever. Contributor and supertraveler Colin Nagy has a look at the good and bad that iPhones have wrought.
Why Airlines Need to Let Their Pricing Strategies Tell Their Story [SPONSORED]
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Top Stories
New Skift Research Report: A Deep Dive Into Priceline's Competitive Position in Travel 2017
Priceline's growth over the past decade is nothing short of remarkable. In this report, we answer, a simple, but important question — Where do we go from here?

How the iPhone Changed the Way We Travel for Better or Worse
The hardware and evolving software on the iPhone removed friction for travelers in immeasurable ways. It also created friction. The iPhone beckons us whenever we have an idle moment, forcing us to miss some of the things that make travel, particularly solo travel, so beautiful.

Interview: Virgin Atlantic CEO on Loyalty and Low-Cost Competition
Virgin Atlantic has a strong brand, but for years it has lagged far behind British Airways in most categories. The upstart has just been too small to be a bona fide competitor. But Virgin Atlantic is finally taking action to ensure it will be more nimble going forward.

Interview: Bunkhouse's Liz Lambert on Going Local With Hospitality Outsiders
Here's one of hospitality's most interesting thinkers on hiring, her approach to service, and the importance of community when launching a development.

Supreme Court Agrees to Retain Trump Ban on Most Refugees
The Trump administration's travel and refugee bans are set to expire within weeks. If the federal government ends up renewing them, then the cycle of executive orders and litigation would play itself out again.

Hurricane Irma: Travel Industry Live Updates
Hurricanes Irma, Jose and Harvey are taking a great human toll throughout the Caribbean and the United States, as has the earthquake in Mexico. Here's how the travel industry is responding.

The Demographic That Luxury Travel Marketers Forgot About
Given their relative wealth and amount of free time, mid-lifers — otherwise known as the youngest baby boomers and the oldest Gen Xers — don't seem to be getting the proper respect and attention from travel marketers. A new report suggests that luxury marketers that ignore this group do so at their own peril.

Tourism Boards Team Up to Attract High-Yield International Visitors
High-end travelers are much more likely to embark on a very long-haul flight to a new destination than are budget tourists, so it is wise for the boards to focus on big spenders for any partnership.
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Supersonic Flights Could Be a Thing Again If the Market Is Large Enough
We think there's probably demand for this airplane for transatlantic routes. Wouldn't it be great to fly between London and New York in fewer than three hours? But the airplane would have to make a fuel stop on longer routes, so it might be less useful from, say, Tokyo to Los Angeles or London.

The Definitive Oral History of Online Travel
Two decades after the birth of online travel, more than two dozen founders and key players exclusively tell Skift how it all happened.

United Backtracks on Basic Economy Fares as American Expands Them
As one carrier, United, backs off on basic economy, another, American Airlines, doubles down. Will this clear the field for American? Perhaps.
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