No Rest for Airline Lounge Operator + Tourism Bullishness 2018 + Delta CEO Video

The Travel Industry's Daily Agenda-Setting Newsletter

December 12, 2017 View in browser

Note From the Editor Is there a more complicated business than airline lounges (maybe) when considering the facility operator, airline, airport, credit card company, club pass vendor, and loyalty program member? Airline business reporter Brian Sumers' Airline Insiders series takes us today into the fast-moving world of the airline lounge from the perspective of a lounge operator. Ranging from a discussion about business models, costs, passenger trends, sushi, and potato chips, this piece is definitely worth a read. You would think the chips might fall where they may next year when it comes to international visitor arrivals around the world because of questions looming about U.S. travel bans, the Brexit negotiations, and the rise of ultra-nationalist movements. But Skift Research senior analyst Rebecca Stone found that the fundamentals of the global economy are a cause for 2018 tourism optimism. That's great news for airport lounge operators, too. — Dennis Schaal, Executive Editor What Travel Agents Need to Do to Capture and Keep Millennial Attention  [SPONSORED] Sponsored by Signature Travel Network Millennials are often perceived as being totally closed off to the idea of travel agents. However, if the right message is put out there in the right way, these younger travelers are apt to sign on with a travel agent to help them plan the unique, memorable experiences they crave. Read More Top Stories Registration Open: Travel Megatrends 2018 Events NYC, SF & London, January Every January, Skift releases an annual forecast report that identifies the top trends that will shape travel in the year ahead. Join us for a night of networking in three cities, NYC, London, and San Francisco, as we unveil our 2018 predictions! Reserve your spot now. The Airport Lounge Business — An Insider's View of How It All Works Airport lounges are rarely luxurious, but people love them. Perhaps they crave access to an "exclusive" airport club. So look for more to open soon at U.S. airports. As we learn in this interview, operating a lounge can be a profitable business. International Tourist Arrivals Taking Off Despite Policy Uncertainties Key economic indicators point to a solid 2018 for travel and tourism as long as federal policy changes don't get in the way. Delta CEO Didn't Expect 2017 to Be a Good Year for Travel Delta CEO Ed Bastian was pleasantly surprised by the resilience of travel in 2017 and he expects more of the same next year. Luggage Fees Go Transatlantic — Business of Loyalty SkyTeam airlines just announced a series of new baggage fees for transatlantic basic economy routes. But is it competition or gouging? Skift Table Understand what's happening with the business of dining out. Subscribe to the Skift Table newsletter now. Mario Batali Steps Away From His Businesses Following Sexual Harassment Reports Many acknowledge today is a dark day for the restaurant industry. Now we need industry leaders to continue to come forward to address and remedy these types of unhealthy and illegal workplace behaviors. Secret Ingredient: Pei Wei, the Concept Built Ahead of Its Time This reads like the ultimate fast casual success story — and it's been in the works for well over a decade. One Strong Case for User-Generated Reviews Amid all the song and dance described here, professional critics have to work even harder to discern the everyday diner experience from a show put on solely for a critic's benefit. Popular Now Expedia CEO: Math and Strategy Are 'In Our Favor' Expedia's HomeAway unit isn't as profitable as the parent company initially envisioned, and Booking.com rained on Trivago's parade. Still, Expedia itself — and financial analysts — are optimistic about Expedia's long-term prospects. Regardless of the promise, these are very challenging days in online travel. Pilot Shortage Issue Splits European Airline Execs Are there enough airline pilots to go around? There's no agreement on whether there's a crisis, but some airlines are at a greater disadvantage than others. Hilton Unveils Plans for Its Smart Hotel Room Rollout in 2018 Airbnb has gained in popularity on the claim that chain hotels offer a cookie-cutter experience. Hilton can fight back with technology that enables guests to personalize their experience. For Gmail users: If you are using the tabbed inbox, Skift emails may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You received this email because you are subscribed to Skift Daily Newsletter from Skift.

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