Weekend Review: United Is Finding Believers + Carnival Shuffles Ships

The Travel Industry's Daily Agenda-Setting Newsletter

September 1, 2018

Editor's Note Established businesses have a tendency to get complacent. For example, just think of how late Expedia was in getting into social media and vacation rentals until the company knew they were real things. That brings us to India, and our latest offering from Skift Research: The State of India Outbound Travel 2018. Written by Skift Research Associate Meghan Carty, the report reminds us that while many travel businesses are scurrying to try to attract Chinese travelers, the emergence of travelers from India could be the next big thing. P.S. Our U.S.-based employees won't be working on Monday, Labor Day, so our next Skift Daily Newsletter will appear Tuesday. — Dennis Schaal, Executive Editor Who Will Be Onstage at Skift Global Forum? As Executive Director of Puerto Rico Tourism Company, Carla Campos leads destination planning, development, policy, and management. Don't miss Campos onstage as she discusses the next generation of the tourism industry at Skift Global Forum. Register Now Top Stories United Airlines President on Turning Skeptics Into Believers Not everyone likes Scott Kirby, because he has a habit of speaking his mind, whether his opinions are popular or not. But there's little doubt about his track record. The man knows how to increase an airline's revenue. He's done it at America West, US Airways, American, and now United. Early Stumbles for Marriott and Starwood Loyalty Merger The union of Marriott and Starwood's loyalty programs last week could have gone far worse based on mergers past. But it also could have gone better. Minor Hotels CEO: Why Hyatt's Interest Was an Embarrassment Minor Hotels CEO Dillip Rajakarier talks a pretty big game, and he doesn't hold back on what's on his mind about where his company stands in global hospitality. Icelandair Struggles Despite a Hot Local Tourism Market Iceland should be a good air market right now. But increased competitive capacity is putting major pressure on Icelandair. The carrier's new CEO is going to have to find a way to get the airline back on track. Join the Discussion on Global Hotel Operations Trends Sponsored by HOW Festival Join VPs of Marriott, IHG, Wyndham, Hyatt and more at Hotel Operations Weekend (HOW) Festival. GMs and Department and Operational Directors will gather to discuss the global trends in everyday hotel operations on October 3-5 in Porec, Croatia. Carnival Is Blanketing the U.S. With Its Newest, Biggest Ships As cruise lines roll out new ships, they're showing them off to more markets. Carnival's approach — spreading its newest capacity around to several different ports — gives it the opportunity to reach a wide swath of the U.S. New Skift Research Report: The State of India Outbound Travel 2018 The India outbound travel market is poised to boom in a matter of years. The global travel industry needs to make itself aware of this market and why it matters now, so they're not scrambling to catch up later. Editor' Picks Air Canada Begins Using a New Way to Distribute Fares to Partners New technologies, practices, and vendors are emerging to help airlines distribute their airfares. The new landscape is complex. But Air Canada's latest effort reveals at least one part of the emerging picture. This Is a Pivotal Moment for Booking Site Marketing Strategies Suddenly those seemingly free-spending online travel agencies, which have made Google rich, are toning down their big-spending ways. Google shouldn't be too worried: Expedia and Booking Holdings are still spending billions of dollars on search-engine marketing, but they've just become a bit more stingy. And, they hope, wise. Flight Centre Stock Tumbles After TV Report Alleges Anti-Consumer Practices Negative press about working conditions and markups has dented Flight Centre's stock price, despite record financial results. The claims have been denied, but the share price is still suffering. The mural incident doesn't do anything to bolster confidence in corporate culture. Travel Leaders Settles Sexual Harassment and Wrongful Termination Lawsuit When cases like these settle out of court, the public doesn't get to learn much. Tourism Websites Are Being Redesigned to Get Way More Personal Destinations need data to know how to help their hotels, restaurants, and attractions market themselves. While they don't need to know anything too intimate about travelers, they're still making sure all their t's are crossed as more privacy rights laws take effect. For Gmail users: If you are using the tabbed inbox, Skift emails may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You received this email because you are subscribed to Skift Daily Newsletter from Skift.

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