Airlines Fear Trump Tariffs + Protest Tourism Bump + United's Chief Apology Officer

The Travel Industry's Daily Agenda-Setting Newsletter

March 23, 2018 View in browser

Note From the Editor Sometimes Washington, D.C., can give and sometimes it can take from the travel industry. This weekend, a gun control march in the capital will help to boost an emerging category of protest tourism. But proposed tariffs on China coming from Pennsylvania Avenue have global airlines reeling with anxiety of a trade war. — Tom Lowry, Managing Editor The E-Commerce Fraud Strategy Guide Sponsored by Riskified Digital purchases make up a critical share of travel industry revenue. But a growing problem threatens to destroy the industry's hard-won digital gains: e-commerce fraud. In our latest report, we take a closer look at the hidden costs of this travel industry blindspot and which recent innovations could be part of the solution. Download Report Top Stories Airlines Fear Tariffs Will Stoke a U.S.-China Trade War President Trump probably didn't consult many airline executives before announcing his China tariff plan. Airlines could be losers if this spurs a trade war. D.C. March Shows Promise of Protest Tourism Protests and marches are a phenomenon that D.C. tourism officials never asked for but are forced to reckon with. It's an ongoing reckoning that the city's tourism board is still figuring out in the digital age, and other destinations are taking cues. What It Means for United That CEO Munoz Doubles as Chief Apology Officer Under Oscar Munoz, United Airlines has a knack for getting itself in the news with viral stories. But operationally and financially, the airline is doing OK, and sophisticated investors aren't calling for him to leave. He may get more time to fix what ails United. Carnival Sees a 'Hurricane Hangover' in Parts of the Caribbean Travelers held off on booking cruises to the Caribbean in the aftermath of the 2017 hurricanes. One big question is how many of them will want to risk sailing during this year's hurricane season — and at what prices. Global Business Travel Can Still Present a Vexing Challenge for LGBT Travelers Companies are providing more information to help employees make educated decisions about business travel to countries that criminalize same-sex relationships. Travel managers must make such guidance available to everyone — and companies should have an advocate or employee resource group in place to support travelers with concerns. Still Popular Nobu Hotels CEO on a Restaurant-First Approach to Hospitality It certainly helps to have your hotels named after a wildly successful global restaurant chain, but making sure people don't only think of your brand as a place to eat can be a challenge. How Lufthansa Group Tries to Beat Back Its Own Bureaucracy The bureaucracy at a major legacy airline often rivals that of a government. So when Lufthansa Group decided it needed an innovation hub, it purposely built it in Berlin, far from the main headquarters. That was probably a good idea. TUI Group Is Quietly Joining the Cruise Heavyweights TUI Group is slowly building up quite a formidable cruise operation. How long before it starts to consider buying out joint venture partner Royal Caribbean? For Gmail users: If you are using the tabbed inbox, Skift emails may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You received this email because you are subscribed to Skift Daily Newsletter from Skift.

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