Golf-Hotel-Resorts AND CASINO News: Airbnb Apartment Snafu + New Transatlantic Bag Fee + A-List Pay to Play

April 4, 2018

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Editor's Note

In the travel industry, you live and die by your brand. It's what builds loyalty and your bottom line. Airbnb is starting to learn the hard way. Tenants at an apartment complex in Florida, to which Airbnb has lent its name, are furious they weren't properly informed of plans to turn the complex into a homesharing operation.
Airbnb would not comment to our Hospitality Editor Deanna Ting, who spoke to angry residents in Kissimmee for her latest chronicle of the company's quest to expand. After you read it, you'll be reminded that the most successful brands never leave their customers feeling blindsided.

— Tom Lowry, Managing Editor

Downtown Phoenix Evolves as a Knowledge Platform to Co-create Innovative Conferences

Given their huge spending power, it's no wonder affluent Americans are an attractive and strategic segment for travel brands to target. Our U.S. Affluent Traveler Survey 2018 reveals key insights into their travel behaviors, attitudes, and preferences, while further segmentation paints a more nuanced picture of this diverse and lucrative group.

Tenants of New Airbnb-Branded Complex in Florida Feel Blindsided

It's one thing to know when you're signing a lease that your apartment building will serve as a de facto Airbnb hotel. It's another to be "blindsided" months later after you've already made it your home.

One Fallout From Long-Haul Battle on Airfares: No Free Checked Bag

Low-fare airlines got there first. Now, big carriers are launching basic economy fares across the Atlantic. Expect some confusion as their customers figure out the rules.

Travel + Leisure and the Problem of Pay to Play

A recent change in policy at Travel + Leisure is setting the luxury travel agent world abuzz. But T + L's move to monetize its A-List also says something about the changing state of travel journalism.

Skift Forum Europe Preview: Amadeus Is Revving Up Its Startup Involvement

Travel startups face long odds, but the lucky ones have a champion in Suzanna Chiu, who has spearheaded an array of programs at travel technology giant Amadeus that have been helping startups thrive. The industry needs more folks like her.

Hotels — 10,000 of them — have voted with their feet, or advertising budgets, that is, and are trying out TripAdvisor's new sponsored listings program. The bottom line is the success or failure of the program will depend on how it impacts advertisers' bottom lines.

Alaska Airlines CEO Outlines New Measures to Prevent Sexual Harassment

It's nice to see Alaska Air's CEO saying all the right things about preventing sexual assault and harassment. Now let's see if the new training and procedures actually work.

Apple Leisure Group to Merge With Mark Travel in Consolidation of Legacy Players

This transaction makes one of the largest private players in leisure travel, Apple Leisure Group, even bigger and sweetens the potential reward for the almost inevitable private equity sale of its assets.

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